We're just over the Tyne Bridge, covering Gateshead 24/7.
Gateshead (NE8 to NE11) is mostly Bensham and Saltwell terraces, Low Fell family homes and Team Valley businesses. Just over the Tyne Bridge, Gateshead is one of our busiest areas. From Bensham and Saltwell terraces to Low Fell family homes and Team Valley businesses, we cover the lot.
What counts as an electrical emergency?
If something electrical is putting people or property at risk, or you've lost power to essential circuits, it's an emergency. The common ones we attend across Newcastle are below. If you're not sure, ring us: we'll tell you honestly whether it can wait until a booked visit.
- Complete loss of power to your home or business when the rest of the street still has power
- An RCD or breaker that trips again as soon as you reset it
- A burning smell, smoke, scorch marks or melting around a socket, switch, light or the fuse board
- Sparks, crackling or buzzing from accessories or the consumer unit
- Water coming through a ceiling light or onto sockets after a leak
- Damaged or exposed cables after building work, a break-in or a vehicle impact
- Loss of power to heating, a stairlift, medical equipment, freezers or a fridge full of stock
Emergency call-out costs in Gateshead
Out-of-hours call-out charges are confirmed on the phone before we set off, and any repair beyond making safe is quoted before we do it. If it can safely wait until a booked slot, we'll tell you.
See the full guide to emergency electrician in Newcastle for what's involved, how long it takes and the regulations.
Questions from Gateshead
Do you cover Gateshead 24/7?
Yes. Our emergency line, 07849 600035, is answered day and night, and Gateshead (NE8 to NE11) is part of our regular area.
How quickly can you reach Gateshead?
We're based in Newcastle upon Tyne. We're just over the Tyne Bridge, covering Gateshead 24/7. We give you an honest arrival time on the phone.
What should I do while I wait?
If it's safe, switch off the main switch at the consumer unit and keep clear. If there's smoke or fire, leave and dial 999.
Is it just me or the whole street?
If neighbours have lost power too, call Northern Powergrid on 105. If it's only your property, call us.